Read more about our project history including rationale, participants, and steps taken.
Read the archive of project updates as the website was being created.
January 2018 – April 2018
April 2018 – November 2018
November 2018 – April 2019
April 2019 - May 2019
Throughout the project we took every opportunity to learn from how real student users use the website. We will continue to improve the site over time with usability testing.
To report an error, use this error reporting form which can also be found linked at the bottom of every page.
When we surveyed CNC’s stakeholders in December of 2017, we asked “What could CNC do to become BC’s top college?” The most popular answer was “Update the website.” Only about half of participants were satisfied with CNC’s online experience.
Those factors, combined with CNC’s Strategic Priorities told us that a new website was a sound investment to improve the student experience.
Yes, quite thoroughly. Here are some of the stages where we consulted students directly:
We know that the post-secondary world can be complex and confusing. That’s why our website serves as a guide to navigating those waters. Thinking about going to school at CNC? See our new Future Students page to learn step-by-step how to get here. Unsure of what you’d like to do? Check out our Programs page to navigate areas of study and see what kind of work you can do after each program. On program pages you can also read stories about students who have taken the program to better understand the experience.
The new site also helps current students navigate college life. Looking for something to do? Check out our events calendar. Need help with your studies? Check out the resources available on our Current Students page.
Our website is our most effective tool for communicating with students and helping them navigate their post-secondary experience, and we've made every effort to make it as useful to students as possible.
There were several stages to preparing the website content.
We’ve gone through all of the pages on the old website and added 301 redirects on those links to send visitors through to the new page where that information lives. If you run into a 404 Not Found error instead of being redirected to the information you needed, please report it as an error. Make sure to include