Active Threat Event
In the event of an emergency
In the event of an emergency requiring police, fire, or ambulance, dial 911 immediately.
Abusive or Threatening behavior
The following procedures are meant as a guideline for dealing with abusive or threatening behavior.
- Do not put yourself in harm’s way. Call Security so they can assess the situation and respond to the abusive or threatening situation. If Security is not available, call a nearby CNC staff person and call 911 immediately.
- Security will manage the threat or request assistance from the appropriate department.
- Security will immediately call for assistance or police if the threat is escalating.
- Police intervention may be required for incidents of a very serious nature. Do not hesitate to call 911.
If you find yourself in the midst of a threatening situation that could become a physical altercation, there are a few de-escalation techniques that can help defuse the situation:
Talk calmly and try to reason with the other person.
Ask why they are upset, listen to their perspective, and ask them how you can help.
Show empathy and understanding.
People are more likely to respond positively if they feel understood and respected.
Maintain a safe distance from the other person.
Try to stay more than an arm’s length away so you have time to avoid any attempts by them to strike.
Look for opportunities to escape.
Try and position yourself so the threat is not between you and an escape route. If the situation becomes violent, try to run away or seek help from bystanders or law enforcement.
Active Shooter
If you hear gunfire or see someone with a gun or weapon.
Run
If you can get away without being noticed, do so immediately.
Hide
If you can't get away safely then take cover, hide, and stay quiet.
Fight
If you are detected and are face-to-face with the shooter then do whatever you can to fight back.
If you find yourself in a hiding spot, then:
- Take cover in an area where you cannot be seen.
- Lock and barricade doors.
- Turn off lights.
- Turn off audio equipment and silence cell phones.
- Close blinds or curtains.
- Keep calm, quiet, and out of sight.
- Take cover behind concrete walls, furniture, solid object etc.
- Keep the classroom or office secure until the police, security, or facilities personnel arrive and give directions. Follow the directions precisely as given.
- Call 911 if you feel it is safe to do so.
Additional safety tips
If you are caught in an open or exposed area and you cannot get into a classroom or office, then the following course of action can be taken:
- Hiding – look for a safe and secure hiding area. Once in place, try to remain calm. Stay hidden until you can contact emergency personnel.
- Running – If you decide to run, do not run in a straight line. Attempt to keep objects (trees, vehicles, trash cans, etc.) between you and the hostile person. When away from immediate area of danger, summon help and warn others.
- Playing Dead – If an intruder is causing death or physical injury to others and you are unable to run or hide you may choose to assume a prone position and lay as still as possible.
If you are caught by the intruder, obey all commands and avoid eye contact with the intruder.
Bomb Threats
Any call to CNC threatening the use of a “bomb” will be treated seriously and investigated immediately by Safety & Security.
Do not touch any suspicious objects and call CNC Security immediately.
Record as much information as possible about the bomb threat call, including:
- Telephone number on which the call was received.
- Time the call was received.
- Exact words of the person making the call.
- Voice (child or adult voice; male or female voice; any accent in the voice; whether or not the voice is familiar).
- Approximate age.
- Noises (any background noises including traffic, music, etc.).
Obtain as much information as possible from the source of the bomb threat, including:
- Time of explosion, type of bomb, location of bomb, reason why bomb was placed, appearance of bomb (and/or packaging), name of caller.
- Call Security; provide all details obtained, speaking calmly and deliberately to the Security guard.
- Quickly look around your area for suspicious objects but touch nothing. If you notice suspicious objects in your area inform Security.
- If the threat is received by note or letter, take it to Security immediately.
Classroom emergency preparedness and response
All CNC employees are responsible for demonstrating leadership before and during any emergency by being informed about the safety procedures and sharing that information with students. Most students will look to their instructors for direction during an emergency.
The following information outlines basic emergency preparedness and response procedures for a classroom situation.
During an emergency
Fire
Earthquake
Other situations requiring evacuation
After evacuation
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Notify emergency response personnel and Security at the scene if you have information about the emergency situation, if you are aware that some individuals remained in the building (i.e. in evacuation areas, or who are injured), or if you know that some individuals are unaccounted for.
Crime in progress
Do not attempt to stop or interfere with a crime in progress. If safe to do so, get a good description of the perpetrator. Note the person’s:
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Height, sex, approximate age, weapon possessed, weight, skin and hair colour, clothing, name (if known).
Call Security if you observe any of the following suspicious signs: