THMG-313

Bldg Outstanding Tourism Exps

CREDITS: 3
LENGTH: 15 weeks
CAMPUS: Prince George
REQUISITES: None
 
DESCRIPTION:
Three critical segments for service success will be explored: the design and delivery of outstanding and memorable guest experiences, business management practices for customer service excellence, and customer recovery techniques. Students will further delve into and explore topics by completing a range of engaging and interactive assignments and case studies. This course will also provide students with an opportunity to analyze current tourism ventures in the local marketplace.
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Course Schedule

ID SEMESTER CAMPUS DELIVERY LOCATION INSTRUCTOR STARTS ENDS MEETS
101 Spring 2025 Prince George Unknown 2-243 F. Matheus January 6 April 25 Tu 6:30PM

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