JET-152

Workplace Communication

CREDITS: 0
LENGTH: 7 weeks
CAMPUS:
STARTS:
REQUISITES: None
 
DESCRIPTION:
In this course, students are introduced to effective methods of workplace communication. Strategies to overcoming barriers in communication and active listening skills are developed and implemented through group work and role-plays. Conflict resolution techniques are demonstrated and practiced in the classroom. Students learn of the importance of quality customer service for success at the workplace. ic work readiness skills.

Course Schedule

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