CNC Status During COVID-19 Response

The impact of coronavirus (COVID-19 ) is evolving every day:

We encourage you to revisit this page often as it is being updated regularly.

As our community continues to take precautions to prevent the spread of the COVID-19 virus, we are also working hard to preserve the academic semester and to continue to deliver a quality education to our students.

CNC Services Information

All status updates to specific CNC services will be posted here.

Most recent updates will be marked with a red exclamation point.

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Office of the Registrar

	Services available in person (distanced and limited), telephone, and email.
	Monday - Thursday 9:00 am – 4:00 pm Friday 9:30 am – 4:00 pm
	Visit Webpage CNC Connect
	250-561-5800
	registrarsoffice@cnc.bc.ca for registration and enrolment inquiries admissions@cnc.bc.ca for program admission inquiries sponsorships@cnc.bc.ca for sponsorship inquiries records@cnc.bc.ca for transcript orders

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Office of the Registrar COVID Services

Service Changes

Service	Method
Registration	CNC Connect and Email
Payments	CNC Connect and Phone * See payment details list for more details.
Submit forms, documents, transcripts, etc.	Office drop box and email
Pickup forms, documents, transcripts, etc.	Email and mail
Apply to Programs	Education Planner BC
Transcript Requests	CNC Connect
Enrolment verification Requests	Email
Submit study permits and passports	In person
CRC photo ID verification	In person and video conference
Sign up for internal testing (SRA, ACDU, ENLA)	Email
Email/Address Change	CNC Connect
Photo ID’s	In person
Questions/Inquiries	Email, Phone, and In person
Room Bookings	Email and Phone
Sponsorships	Email and Phone

Payment Details

Payment Type	Method
Seat Deposit	CNC Connect
Tuition/Fees	CNC Connect
Payment Plans	CNC Connect
Transcripts	CNC Connect
Enrolment Verification Letters	Phone
Welding Tests	Phone
Internal/External Testing	Phone
Library Fines	Phone
Application Fees	Education Planner BC
CRC’s	CNC Connect
Transfer Credit Assessment	CNC Connect

Aboriginal Resource Centre

	Status: Services available via Microsoft Teams, phone, email and limited face to face.
	Monday - Friday 8:00 am – 4:00 pm
	Prince George Visit Webpage Burns Lake Visit Webpage Fort St. James Visit Webpage Mackenzie Visit Webpage Quesnel Visit Webpage Vanderhoof Visit Webpage
	Prince George P: 250-562-2131 ext 5553 Burns Lake P: 250-692-1755 Fort St. James P: 250-567-3200 ext 3304 Mackenzie P: 250-997-7200 Quesnel P: 250-991-7500 ext 7622 Vanderhoof P: 250-567-3200 ext 3304
	arc@cnc.bc.ca

Accessibility Services

	Status: Services available via Microsoft Teams, phone, email and limited face to face.
	Monday 8:30am-4 pm Tuesday 11am-4pm Wednesday-Friday 8:30am - 4pm
	Please make an appointment to consult by telephone, video conference, or email
	Visit Webpage
	250-561-5838
	access@cnc.bc.ca

Academic Advising

	Status: Services available via Microsoft Teams, phone, email and limited face to face.
	Monday 8:30am-4:00pm Tuesday 10:00am-4:00pm Wednesday-Friday 8:30am-4:00pm
	Please make an appointment to consult an advisor by telephone, video conference, or email Zoom drop in sessions available see schedule at cnc.bc.ca/advising
	Visit Webpage
	advising@cnc.bc.ca
	Prince George P: 250-561-5818 TF: 1-800-371-8111 ext 5818 Burns Lake P: 250- 692-1700 Fort St. James P: 250-996-7019 Mackenzie P: 250-997-7200 Quesnel P: 250-991-7500 Vanderhoof P: 250-567-3200 ext 3211

Bookstore

	Status: Open with limited occupancy
	Monday to Friday 9:00am to 4:00pm
	Mail orders through our site will be processed and shipped 3 times a week
	Visit Webpage
	ebookstore@cnc.bc.ca

Prince George Cafeteria

	Status: Open
	Monday to Friday 8:00 am to 4:00 pm. Grill hours 8:00 am to 3:15 pm

Campus Housing

	Status: Open
	Visit Webpage
	P: 250-561-5849 TF: 1-800-371-8111 ext 5849
	campushousing@cnc.bc.ca

Counselling and Wellness Coaching

	Status: Services available via virtual, phone, email and face to face.
	Counselling Monday - Friday 8:00 am – 4:00 pm Wellness Coaching Monday 8:30am-4:00pm Tuesday 10:00am-4:00pm Wednesday-Friday 8:30am-4:00pm
	Please make an appointment to consult by telephone or video conference
	Visit Webpage
	Counselling Prince George P: 1-250-562-2131 ext 5377 Burns Lake P: 250-692-1700 OR 250-962-1727 Fort St. James P: 250-996-7019 TF: 1-800-371-8111 ext 7101 Mackenzie P: 250-997-7200 Quesnel P: 250-991-7500 Vanderhoof P: 250-567-3200 TF: 1-877-567-3270 Wellness Coaching 250-561-5818
	Fort St. James E: nechako@cnc.bc.ca Quesnel E: quesnelcounselling@cnc.bc.ca Vanderhoof E: nechako@cnc.bc.ca Wellness Coaching E: wellnesscoach@cnc.bc.ca

Financial Aid & Awards

	Status: Services available via Microsoft Teams, phone, email and limited face to face.
	Monday 8:30am-4:00pm Tuesday 10:00am-4:00pm Wednesday-Friday 8:30am-4:00pm
	Please make an appointment to consult by telephone, Teams, or email
	Visit Webpage
	Prince George 250-561-5838 OR TF: 800- 371-8111 ext 5838 Quesnel 250-991-7500
	finaid@cnc.bc.ca

Financial Services

	Status: Open with limited hours
	Please do all credit card payments online.
	Hours: Open from 8am-4pm for cash and Interac payments only
	250-561-5819
	Accounts payable ap@cnc.bc.ca Accounts recievable ar@cnc.bc.ca Payroll payroll@cnc.bc.ca

Health and Wellness Centre

Located in Prince George

	Status: Open
	Call or email to schedule appointments.
	Monday - Thursday 9:00 am – 4:00 pm Friday 9:00 am - 12:00 pm
	Visit Webpage
	250-562-2131 ext 5377
	health@cnc.bc.ca

Human Resources

	Status: Open
	Available by appointment only, please call or email
	Visit Webpage
	250-561-5828
	hr@cnc.bc.ca

Information Technology Services

	Status: ITS Support available via Appointment or Self-Service Portal
	Monday - Friday 8:00 am – 4:00 pm
	Visit Webpage \| Self Service Portal
	250-561-5812
	Emails checked twice daily at helpdesk@cnc.bc.ca

International Education

	Status: Open with limited hours
	Monday - Friday 8:00 am – 12:00 pm in person 8:00 am - 4:00 pm phone, email and other digital means.
	Visit Webpage
	250-561-5857
	Download the iCent App
	intl_edu@cnc.bc.ca

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COVID International

International Education Service Details

For questions to the International Education office please e-mail intl_edu@cnc.bc.ca

For academic advising related questions, email: advising@cnc.bc.ca

For immigration advising related questions, for BC Medical related questions, or other international education related questions please email: intl_edu@cnc.bc.ca

Kodiaks Restaurant

Status: Closed

Library

	Status: Open
	Monday-Wednesday, 8:00am - 10:00pm Thursday-Friday, 8:00am - 8:00pm Saturday - Sunday, 12:00pm - 4:00pm Closed statutory holidays
	Visit Webpage
	AskAway Chat
	Prince George 250-561-5811 Quesnel 250-991-7509
	cnclibrary@cnc.bc.ca

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COVID-19 Library

How do I get library help?

At CNC Campus libraries, we are here to help you - in person and by phone, email, chat and online services.

Visit Webpage – use the Discovery search box to find books, ebooks, videos and journal articles. A lot of content is in full text online. For off-campus access you will need your CNC username and password. If an item is not full text online, click on the “Request” link and complete the form. Our interlibrary loan staff will try to send you the item or chapter by email.

See the Tutorials & Help section of our website for research tips and friendly library instruction videos.

AskAway Chat – get personal research and citation help from librarians, days, evening and weekends.

Media Technology Services

	Status: OPEN FOR EQUIPMENT LOANS and walk-up APPOINTMENT SCHEDULING FOR ITS
	Monday - Friday 7:45am - 3:30pm
	Visit Webpage
	Request Info

Recreation

	Status: All areas closed
	Visit Webpage
	P: 250-562-2131 ext 5803 OR 250-562-5803
	gym@cnc.bc.ca

Recruitment/Future Students

	Status: Services available by phone, email and other digital means
	Monday - Tuesday 10:00 am – 4:30 pm Wednesday – Friday 8:30 am – 4:30 pm
	Visit Webpage
	Prince George P: 250-561-5855 Quesnel P: 250-991-7500
	recruitment@cnc.bc.ca askcnc@cnc.bc.ca

Procurement Services & Shipping/Receiving

	Status: Services available by phone, email and other digital means
	Monday to Friday: 8am - 4pm

Students' Union

	Status: Services available in person (distanced and limited), telephone, and email.
	Monday - Friday 9:00am - 4:00pm, closed at 3pm on every second Monday
	Visit Webpage
	250 562 2131 ext 5852 778 890 1969
	info@cncsu.ca

Testing and Tutoring

	Status: Services available via Microsoft Teams, phone, email and limited face to face.
	Monday - Friday 8:00 am – 4:00 pm
	Visit Webpage
	Prince George P: 250-561-5837 TF: 1-800-371-8111 ext 5837 Quesnel P: 250-991-7500 TF: 1-866-680-7500
	Prince George E: tts@cnc.bc.ca Quesnel E: quesnel@cnc.bc.ca

From the experts

These health authorities are providing accurate and timely updates on the coronavirus outbreak. Please keep up to date with their advisories.

Additional Supports

In addition to CNC's services, here are some resources that may be helpful to you.

Areas of Study

Campuses

CNC Status During COVID-19 Response

CNC Services Information

Jump to section

Office of the Registrar

Office of the Registrar COVID Services

Aboriginal Resource Centre

Accessibility Services

Academic Advising

Bookstore

Prince George Cafeteria

Campus Housing

Counselling and Wellness Coaching

Counselling

Wellness Coaching

Counselling

Wellness Coaching

Financial Aid & Awards

Financial Services

Health and Wellness Centre

Human Resources

Information Technology Services

International Education

COVID International

Kodiaks Restaurant

Library

COVID-19 Library

Media Technology Services

Recreation

Recruitment/Future Students

Procurement Services & Shipping/Receiving

Students' Union

Testing and Tutoring

From the experts

Additional Supports